Maryann Javier, Author at WSL Strategic Retail

Winning with Customers, Now and in the Future, Requires Retailers and Suppliers to Work Together

March 27, 2025March 4, 2025 by Maryann Javier

Main blog banner featuring Future of Commerce 2030 panelists Wendy Liebmann, Silvia Azrai Kawas, and Christina Fair

By Scot Meyer, FEBRUARY 25, 2025 || A Publication of MMR (Mass Market Retailers) "When we work together transparently, we not only solve immediate challenges but also unlock opportunities for industry-wide transformation.” “Getting the right product at the right price, delivered swiftly, is fundamental,” Liebmann said. — BENTONVILLE, Ark. — The recent Future of Commerce ... Read more

People Across Generations Think Their Health Has Worsened

March 12, 2025February 25, 2025 by Maryann Javier

Blog banner featuring silouhettes of diverse people over a green and blue background

By Candace Corlett, FEBRUARY 10, 2025 || A Publication of MMR (Mass Market Retailers) — Is all the turbulence in the world impacting people’s health? The weather, politics, wars in far-off lands that resonate here at home, and inequitable distribution of health services are taking a toll. In our 2024 Shoppers' View of The Future ... Read more

Walmart CEO Doug McMillon on How Retailing is Changing and How it is Staying the Same

March 4, 2025February 25, 2025 by Maryann Javier

Blog banner featuring Doug McMillon and David Pinto speaking at Emerson Future of Commerce 2030 event in Bentonville, AR

By Scot Meyer, FEBRUARY 24, 2025 || A Publication of CDR (Chain Drug Review) In an interview with David Pinto, McMillon discusses Walmart's past, present and future. — BENTONVILLE, Ark. – Retail is evolving at an unprecedented pace, and Walmart CEO Doug McMillon notes that customer expectations are changing just as fast, in some ways ... Read more

People are at the Heart of Walmart’s Current and Future Success

March 27, 2025February 25, 2025 by Maryann Javier

Blog banner featuring Wendy Liebmann moderating panel at Emerson Future of Commerce 2030 event in Bentonville, AR

By Scot Meyer, FEBRUARY 21, 2025 || A Publication of MMR (Mass Market Retailers) Future of Commerce 2030 event spotlights the power of partnerships and culture. "The true magic happens when we collaborate, when we challenge each other, and when we pool our collective experiences." This sentiment was echoed in a panel discussion on “Building ... Read more

How Brands Can Achieve Shopper Loyalty: It’s All About Caring

February 18, 2025 by Maryann Javier

The food and beverage industry, all CPG for that matter, faces trust issues in 2025, and it presents competitive risks for national brands. WSL shopper surveys show that most consumers feel manufacturers care less about quality now than they used to. Shrinkflation and higher prices add to trust issues. Here’s how we can help. Big-Brand ... Read more

Estée Lauder has Lost $100 Billion in Value in the Past Three Years.

March 27, 2025February 12, 2025 by Maryann Javier

Blog banner featuring Estee Lauder makeup artist demonstrating product on a model

How a big bet on China dragged down a luxury legend. By Phil Wahba, FEBRUARY 3, 2025 || A Publication of Fortune For years before the pandemic, retail experts predicted that China would rival, perhaps even overtake, the United States as the top luxury market in the world. “In the last 10 years, the dynamic ... Read more

How to Keep the Gen-Z Fragrance Boom Going

March 27, 2025January 16, 2025 by Maryann Javier

Gen-Z Fragrance Boom blog banner featuring three glass bottles of perfume on a pink background

By Emma Sandler, JANUARY 8, 2025 || A Publication of BoF (The Business of Fashion) Fragrance has proved a bright spot amid the beauty sales slowdown. But to keep growing, brands need to adapt to consumer habits that are changing quickly. — Gen-Z’s preferences have shaped the beauty industry in recent years, from acne stickers ... Read more

Drive Retail Sales with TLC (Trust, Loyalty and Caring)

January 14, 2025December 11, 2024 by Maryann Javier

It’s a perennial problem that’s poised to get worse: What makes shoppers happy, and why aren’t retailers able to offer it? WSL is getting to the bottom of the challenge by talking to retailers and gathering shopper insights to understand how they can regain their entrepreneurial spirit. Retailers and Brands, What’s Keeping You From Caring? ... Read more

Who’s Winning the Beauty Retailer Race for Gen Z?

December 10, 2024November 19, 2024 by Maryann Javier

Main banner for Who's Winning Gen Z Beauty blog featuring Sephora, Bubble Skincare, and Ulta at Target

By Noor Lobad, NOVEMBER 19, 2024 || A Publication of WWD (Women’s Wear Daily) Gen Z is the only cohort whose beauty spend is growing in units, per NIQ - and the race for their loyalty is intensifying among a growing number of retail players. The beauty retailer race for Gen Z's hearts and wallets ... Read more

What the Evolution of Dupe Culture Means for Beauty Brands and Retailers

November 19, 2024November 18, 2024 by Maryann Javier

By James Manso, NOVEMBER 12, 2024 || A Publication of WWD (Women’s Wear Daily) Try to copy Charlotte Tilbury and you’ll be met with an error message — and a humorous social media rebuttal. In a TikTok the brand posted last month showing a bottle of the brand’s Hollywood Flawless Filter wedged into a photocopier, ... Read more