services Archives

Can Retail Pharmacies Bring Back the Magic?

February 8, 2024February 8, 2024 by Maryann Javier

Can Pharmacies Bring Back the Magic blog main banner with images of Holland & Barrett store and consultation room flowing out of open gift box

Retail pharmacy is facing a massive challenge. They are expected to provide relevant, hands-on and technology-based solutions for their customers. Yet a surge in vaccine and self-care demands has caused more shoppers to crowd the pharmacy counter. The resulting wait, paired with the ease of finding wellness answers online, is raising the bar – and ... Read more

Retail Safari® 2023 Wrapped: 5 Hot Trends to Watch for the Future

February 8, 2024January 23, 2024 by Maryann Javier

Retail Safari 2023 Wrapped Blog main banner

High-price workarounds, small formats that deliver big and hidden pearls of joy. These are among the five big themes our WSL scouts discovered on their Retail Safari® treasure hunts in 2023. Learn how Popshelf, Air Jordon’s World of Flight, Rouse’s Market and others took on innovation in their own ways. Is Your Store or Website ... Read more

Temperature Check! How Ready Is Retail to Maximize ‘Sick Season’?

January 23, 2024January 9, 2024 by Maryann Javier

Six in 10 shoppers told us that rising Covid rates, flu and the risk of contamination will change how they shop. So, retailers with pharmacies should be prepared for the vaccine-related needs of shoppers. We surveyed how the “sick season” will influence consumers across age groups and are sharing the instructive results to benefit retailers ... Read more

Prepare for 2024 Now, With These 6 WSL Retail Trends

May 1, 2024December 26, 2023 by Maryann Javier

2024 Predictions Blog banner featuring numbers 1 through 6 with images depicting the predictions

With tighter spending everywhere around us, consumer preferences in 2023 will shape the retail in 2024 and beyond. We dove into our proprietary How America Shops® surveys of the past year and found six ways how consumer trend changes will more prominently influence retail and brand strategies in 2024 – and beyond. Are Your Shoppers ... Read more

The New Frontier in Wellness: We’ll Help You Find Your Place

February 7, 2023August 12, 2022 by WslAdmin

Collage featuring shopper choices, clutter, apps, and clinics banner

WSL’s upcoming How America Shops® report on the future of WELL starts with emerging conditions shoppers are treating, bolder categories that are “out of the pantry,” faster services and a shift in trust and treatment. The dilemma is that as more categories have launched healthier choices, the Next WELLness Frontier is cluttered and harder for ... Read more

What’s On Trend For Retail In 2022? Here Are 5 Predictions

February 7, 2023December 14, 2021 by WslAdmin

Trendy modern grocery store with QR codes banner

By Bryan Pearson on December 3, 2021 || Forbes If the past two years have taught the retail industry anything, it’s to meet the unexpected, eye-to-eye, with more of the unexpected. Unexpected as in surprising channels, unpredictable brand partnerships and even a dose of the expected. Because consumer desires have not changed; they still want shopping to ... Read more

The Human Store: How Hy-Vee, Nordstrom, Victoria’s Secret and Camp Do it

November 24, 2023November 24, 2021 by WslAdmin

Adults and their kids exploring colorful, interactive store exhibit banner

Among the reinvented retail formats we have seen that meet post-pandemic shopper expectations, few resonate as deeply as the efforts by some retailers and brands to create authentic, human experiences. What does this mean? From our recent Future Shop® podcast, WSL leaders explain what makes a “human store,” with boots-on-the-ground, Retail Safari® examples. Your Store ... Read more

The MedMall Delivers the Convenient Healthcare Shoppers/Patients Demand

November 24, 2023November 9, 2021 by WslAdmin

Collage of retailers that feature medmalls and retail pharmacy - banner

As stores leave malls and shopper/patients demand more convenient medical care, what could be more convenient than healthcare in the local mall? The Big Business of WELL movement is becoming the anchor in malls across the country, seizing the opportunity presented by empty retail space. WSL runs a temperature check on “MedTail” to help you ... Read more

Beauty’s Retail Reckoning: Specialty and Mass Retail Poised for Further Gains

December 14, 2022November 2, 2021 by WslAdmin

White shopping bag with several beauty brands and retailers names drawn over it - banner

By Allison Collins on October 29, 2021 || WWD The effects of the COVID-19 pandemic have specialty retailers including Sephora and Ulta Beauty poised to gain even more market share in the U.S., experts said. How many brick-and-mortar retail stores does the beauty industry actually need? That’s the question those in the industry are asking themselves in ... Read more

Gen Z Cares But Expects Retailers to Care More

February 7, 2023October 19, 2021 by WslAdmin

Gen Z woman wearing mask with shopping icons floating around her - banner

Members of Gen Z care about social issues, but they also demand that retailers and brands make sustainable, conscious consumerism easy to achieve. We pulled Gen Z responses from two How America Shops® 2021 reports and compiled the results, to reveal a telling pattern. Do You Really Know What Gen Z Cares About? WSL’s recent How America Shops® study, “The ... Read more

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